CyberCertPrepAI Security FundamentalsAI Governance, Risk & FrameworksEASYFree question
A company wants to deploy a large language model for customer service. Under the EU AI Act's 'limited risk' tier, what transparency obligation applies to customer-facing chatbots?
- A.A. The company must publish the model's architecture and training data publicly
- B.B. Users must be informed they are interacting with an AI system, not a human - unless the context makes it obvious
- C.C. The chatbot must achieve at least 85% customer satisfaction scores before deployment
- D.D. The company must register the chatbot in the EU AI database before deployment
Why B is correct
Under EU AI Act Article 50 (transparency for limited-risk AI systems), operators of AI chatbots must clearly inform users that they are interacting with an AI - not a human. This disclosure must be made at the beginning of interaction unless it is contextually obvious. This is a transparency obligation, not a performance threshold, technical publication requirement, or registration requirement (which applies to high-risk systems).
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