An organization realizes its operational documentation perfectly describes an idealized process, but staff actually follow a faster informal workaround. From a Clause 8.1 standpoint, why is this gap a problem even though work still gets done?

• A.Workarounds are always more secure than documented processes
• B.Clause 8.1 only cares about documentation, not actual operation
• C.There is no problem as long as the documents look complete
• D.The retained documented information no longer gives confidence the process is carried out as planned, because actual operation diverges from the documented plan