An organization realizes its operational documentation perfectly describes an idealized process, but staff actually follow a faster informal workaround. From a Clause 8.1 standpoint, why is this gap a problem even though work still gets done?

• A.The retained documented information no longer gives confidence the process is carried out as planned, because actual operation diverges from the documented plan
• B.The retained procedures breach Clause 7.2 competence, because staff following informal workarounds lack the training records the certification body expects to see
• C.The retained documented information fails the Clause 7.5.2 format rules, because the faster workaround was not approved by the document owner in the register
• D.The retained process descriptions are no longer in scope of the Statement of Applicability, because the workaround replaced the controls listed for the process