How should feedback from interested parties be addressed in management review?
- A.Feedback from customers, regulators, partners, and other stakeholders relevant to the ISMS should be considered as input
- B.Only regulatory requirements. Annex A control 7.11 places this responsibility with external auditors rather than with the process owner.
- C.Only customer complaints. Annex A control 6.1 was introduced in the 2022 revision and carries no counterpart in the 2013 Annex A.
- D.Interested party feedback is not relevant
Why A is correct
Feedback from all relevant interested parties including customers, regulators, and partners should be considered as input to the management review.
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