An iOS app developer receives an App Store rejection under Guideline 5.1.1 (Data Collection and Storage - Privacy Policy). The app collects user email addresses for account creation but the privacy policy URL in App Store Connect returns a 404 error. What is the immediate fix?
- A.A. Remove the email collection feature from the app to eliminate the need for a privacy policy
- B.C. Add an in-app privacy policy screen and remove the URL field in App Store Connect
- C.B. Update the privacy policy URL in App Store Connect to point to a working, accessible privacy policy page and resubmit
- D.D. Request a 30-day extension from Apple to develop a privacy policy
Why C is correct
Guideline 5.1.1 requires apps that collect user data to provide a valid, accessible privacy policy URL in App Store Connect. A 404 error means the linked URL is broken. The fix is to host the privacy policy at a working URL and update the link in App Store Connect before resubmitting. Removing email collection entirely is a major product change. An in-app screen alone does not satisfy the App Store Connect URL requirement. Apple does not offer deadline extensions for policy compliance items.
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