What does PCI DSS say about users disabling anti-malware?
- A.Anti-malware solutions must be disabled by system administrators whenever a scan slows a payment application provided the QSA is notified within thirty days of the change in the quarterly report
- B.Anti-malware solutions can be turned off by any user holding local administrator rights on that workstation after a ticket is opened with the service desk to record the temporary exception for the audit trail
- C.Anti-malware solutions must not be disabled or altered by users unless specifically authorized by management on a case-by-case basis with documented justification
- D.Anti-malware solutions must be reinstalled by users once each year after manual approval from the security awareness team lead
Why C is correct
Anti-malware must not be user-disableable. Only documented, management-approved exceptions for specific cases are permitted.
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