An ISMS coordinator closes a corrective action but the only record kept is a one-line note saying 'fixed.' An auditor states the documentation is insufficient. According to Clause 10.2, which information must the retained documented information cover?
- A.The audit criteria used, the sampling method followed, and the names of the lead auditors from the certification body
- B.The risk owner approvals, the treatment option chosen, and the residual risk accepted by management in writing
- C.The training records, the awareness test scores, and the attendance lists signed by each participant in the session
- D.The nature of the nonconformities, actions taken, and the results of any corrective action
Why D is correct
Clause 10.2 requires documented information on the nature of the nonconformities and any subsequent actions taken, plus the results of any corrective action. A bare 'fixed' note fails to capture these elements.
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