Why is root cause analysis important for corrective actions?
A.It is optional
B.It ensures the underlying cause is addressed, preventing the nonconformity from recurring
C.It is only for major issues
D.It delays corrective action
Why B is correct
Root cause analysis identifies the underlying cause of nonconformities, ensuring corrective actions prevent recurrence rather than just treating symptoms.
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Where this fits in the ISO 27001 exam
Continuous Improvement
Maintaining and improving the ISMS over time through metrics, audits, and corrective action.
This question belongs to the "Performance Evaluation & Improvement" domain, which makes up about 15% of the ISO 27001 exam.
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