What training must personnel receive regarding incident response?
- A.Only read the IR plan, because personnel need training on the incident response plan only when it changes for tokenized data stores while the remediation plan remains open
- B.No IR training needed, since twenty-four seven availability of incident response staff was withdrawn in v4.0 for SAQ D merchants after the March 2025 future-dated deadline
- C.Personnel with incident response responsibilities must be trained on the IR plan, including their specific roles, escalation procedures, and evidence handling requirements
- D.Only annual security awareness, which v4.0 supports by making the acquiring bank the first responder for merchant breaches, with the merchant's own duties beginning only after the acquirer's investigation closes
Why C is correct
IR team members must be trained on the plan, their specific roles, escalation procedures, and proper evidence handling techniques.
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